Spanish Speaking Customer Success (Ad Manager) Hybrid in Krakow

Hybrid | Krakow

Salary: Up to 11,000 PLN gross/month

Our client is a global AI-powered Revenue Operations company supporting some of the world's leading AdTech, CTV, Retail, Consumer and Publishing businesses. With 3,000 employees across multiple international offices, they help clients optimize digital advertising through technology, automation and operational excellence.

They're looking for a Spanish-speaking Customer Success Specialist with hands-on experience managing digital advertising campaigns, particularly within Google Ad Manager.

What you'll do

• Manage and optimize digital advertising campaigns from launch through completion.
• Monitor campaign delivery, pacing and performance to ensure KPIs are achieved.
• Troubleshoot delivery and tracking issues alongside technical teams.
• Analyze campaign performance and provide actionable insights.
• Act as the operational point of contact for clients, ensuring an excellent customer experience.
• Work closely with internal teams to improve campaign efficiency and execution.

What we're looking for

• 2-4 years' experience in Media Operations, Ad Operations, Digital Advertising, Account Management or Client Success.
• Strong hands-on experience with Google Ad Manager (essential).
• Experience working with display advertising campaigns.
• Analytical mindset with excellent attention to detail.
• Advanced Excel skills.
• Experience with Salesforce, JIRA, Tableau or DSPs such as DV360 is considered a plus.
• Fluent English and native or fluent Spanish.
• Excellent communication and stakeholder management skills.

What's on offer

• Salary up to 11,000 PLN gross per month.
• Hybrid working model.
• International and fast-growing company.
• Opportunity to work with global advertising and technology clients.